Delivery

Every order is packed by hand in our workshop and sent on its way with a little Christmas care. Here is everything you need to know about getting your tree and treasures home.

Free Hong Kong delivery over HK$300

Orders of HK$300 or more (after any product discounts) travel free anywhere we deliver in Hong Kong. For orders under HK$300, delivery is a flat HK$50.

Dispatched within 24 hours

Once your order is placed, we prepare and dispatch it within 24 hours. Personalised pieces are dispatched within 24 hours too.

When it arrives

• Delivery usually takes 1–2 working days after dispatch.
• Please allow 1 extra day for weekends and remote areas.

Delivery times are estimates, not guarantees. You'll get an email when your order is on its way.

Where we deliver

We currently deliver within Hong Kong only. We are an online shop, so all orders are delivered to your door.

Pre-lit trees

All of our pre-lit Christmas trees come with a UK 3-pin plug, ready to plug in at home.

Questions?

Write to us any time at info@hkchristmas.com and one of our elves will reply. For full details, see our Shipping Policy and Returns & Refund Policy.